You require an API activation from SuccessWare21.

Follow the directions outlined here to get an API activation. 

Call SuccessWare21 for more information on API activations at 1-888-251-2779

If you have any additional questions, you may reference our online help documents at www.help.swremote.com, call our support team at 1-800-566-6940 or email a support ticket to our support team at support@swremote.com.

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