If you're running SuccessWare21 on your own server (LAN users), you'll need to be in contact with whoever has specific knowledge of your network router, firewall, or internet access.

ASP users will not need to contact their IT professional.

For more information on the types of changes that will need to be made read through our Firewall requirements information.

If you have any additional questions, you may reference our online help documents at www.help.swremote.com, call our support team at 1-800-566-6940 or email a support ticket to our support team at support@swremote.com.

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