This can potentially occur when there is an invalid character inserted somewhere into the job in question.  For example, copying and pasting information from one place into the job's instructions can cause a character to be saved that is not recognized by SuccessWare21.

For assistance in troubleshooting this, please contact SuccessWare21 customer service at 1-888-251-2779.  Unfortunately, the SWRemote support team will be unable to assist with locating the character causing the issue.

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