If you processed a payment via PayFlow from a device in the field, here is how you will be able to disable XCharge for this specific payment.

  • On the Payment screen, click on the XCharge logo highlighted in red below -
  • Now click continue on the next screen -
  • Now choose Already processed through other method, and click Done.
  • Now that the XCharge processing has been disabled for this payment, click Close.

 

  • You will now be able to successfully post the payment/invoice without processing it through XCharge.

If you need any further assistance with this process, please contact SuccessWare21 Support for more information - 888-251-2779.

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