Question:

Which Truck/Warehouse field in SuccessWare21 shows up in the "Truck" drop down box on the remote devices for technicians?

Answer:

The drop down box on the remote devices is populated with the Description field in SuccessWare21 (in the Inventory Manager on the Stock/Whse tab). On any remote device, the technician will be asked to select their Truck from the drop down list. Each of the truck descriptions created in SuccessWare21 will be displayed in the drop down list in Mobile Technician where the technician can select the appropriate truck if necessary.

Additional Comments:

If you are still experiencing any issues, please feel free to call our support line at 1-800-566-6940.  

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