Clearing your Cache for Software Updates

If you aren't seeing the changes reflected by our newest version release you probably need to clear your Cache. You can do this by going into your browsing history and selecting "Cache Images and Files". 

For Google Chrome: Click on the 3 small dots in your upper right hand corner, right next to your search bar and select History from the dropdown menu. Select Clear Browsing Data from the left hand menu. When the window pops open Select only the "Cache Images and files", then Clear browsing data. 

Once you return to the Pointman Screen you may need to refresh one more time and then you will see the changes reflected from the newest Version release. 

For more information on how to clear your Cache from a different Browser Type, please read here. 


If you require further assistance, please reach out to the Support Team using any of our channels - 


Phone: 800-566-6940

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