How do I get the Work Authorization and/or Work Approval screen to show up in SWRemote?

Navigate to http://manage.swremote.com
Log in with your credentials.
Select the Master Accounts option from the left navigation.
Check the boxes for the option Work Authorization Required and/or Work Approval Required.
Click Save to save your changes.
Instruct your technicians to log out of SWRemote to receive the new updates.

If you do not want to have the Work Authorization and/or the Work Approval required, make sure that both of the check boxes are unchecked and save your changes.